In-Store Return Policy
We offer a 14-day (2 week) return period from the day of purchase on eligible items. We are only able to do returns, exchanges, and refunds in person. We are not able to accept returns or exchanges from online orders.
In order to receive full refund or exchange, the item(s) must be unworn and unwashed with tags intact. It has to be in the original condition and free of any damage, stains, animal hair, deodorant, strong scents, etc. Our employees have the right to refuse a refund if our product is not in pristine condition.
A receipt (physical or digital) must be presented at the time of return. Other forms of proof of purchase will not be accepted.
Because of the hygienic nature of jewelry, shoes, cosmetics, undergarments, and accessories such as hair clips and hats, these items are not able to be returned, refunded, or exchanged.
Sale items using a discount of more than 16% are not eligible for return, which includes items from our "Last Chance" rack located at the back of the store.
A summary of this return policy is printed on every physical receipt from our store.
Our store is near the food court area of Red Cliffs Mall at 1770 Red Cliffs Dr, St. George, UT 84790!
At Sixteen, we celebrate individuality and know that everyone has their own unique style. That’s why we offer a wide variety of clothing styles and types at a range of pricing.
In addition to our clothing collections, we also carry shoes, jewelry, hair accessories, skincare and makeup products, and other fun novelty items.
We feature the NEN and JustKass collections, offering everything from backpacks and period kits to slippers, robes, and more!
We add new items to our store every day! As a boutique-style shop, we love exploring new trends and refreshing our inventory regularly. This means there’s always something new to discover, so stop by often!
As a women's clothing store, our collections follow adult sizing. We primarily carry sizes small, medium, and large, with occasional extra small, extra large, and plus size options!
For jeans, we typically offer sizes 24 to 31, and for shoes, we stock sizes 5 to 10, including some half sizes.
We want to make your in-store shopping experience unique and exclusive. While our best-selling items are available online, we reserve our newest arrivals for the retail store only! So, if you want to be the first to get the latest pieces, be sure to visit us in St. George!
Absolutely! While we love meeting visitors from all over, we know not everyone can make the trip.
You can shop a selection of our favorite in-store exclusives online in the “Sixteen Rack” collection. We also have some of our “last chance” pieces available at our booth at Indy Clover South Jordan.
For further questions, please reach out to:
customercare@sixteensshop.com